Troubleshooting attachments in Yahoo Mail

Discussion in 'Yahoo Mail' started by popowich, May 24, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Yahoo Mail members are still frequently reporting issues related to email attachments.

    To troubleshoot email attachment issues please follow these troubleshooting steps:

    • Follow our guide for troubleshooting web browser issues
    • Verify that the email attachment is not encrypted.
    • Try asking your contact to resend the file
    • Remove any special characters from the file name
    • If everything above fails, have the attachment forwarded to another email account not hosted by Yahoo

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