The Microsoft account you've entered does not exist.

Discussion in 'Help Desk' started by imranpasta, Aug 6, 2014.

  1. imranpasta

    imranpasta New Email

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    I created e-mail address in the month of april-14 but unable to login now.
    when i am trying to Recover my Microsoft account it is showing "The Microsoft account you've entered does not exist"

    I have given this e-mail for communication for my application to Canada and will only get the communication through e-mail.

    request for guidance.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Are you sure that you have both the username correct (left of the @) and the Microsoft domain correct such as Hotmail.com vs. Outlook.com?
     

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