Service down?

[sportingdan]

Hello.

Since yesterday, every time I try to log into my account the system returns the following messages:
"Wrong Username or Password. Please try again."; and "Error. Please try again.".

I have tried to reach you through the email address "support[at]scryptmail.com", but it seems the mail delivery system is down, as I got the following message in return:

This is the mail system at host api1.scryptmail.com.

I'm sorry to have to inform you that your message could not
be delivered to one or more recipients. It's attached below.

For further assistance, please send mail to postmaster.

If you do so, please include this problem report. You can
delete your own text from the attached returned message.

                   The mail system

<support@scryptmail.com>: Command died with status 1:
    "/srv/www/app/protected/yiic". Command output: exception 'EMongoException'
    with message 'We could not find the MongoDB extension (
    http://php.net/manual/en/mongo.installation.php ), please install it' in
    /srv/www/app/protected/extensions/mongoDB/MongoDBConnection.php:88 Stack
    trace: #0
    /srv/www/app/protected/extensions/mongoDB/MongoDBConnection.php(63):
    MongoDBConnection->connect() #1
    /srv/www/app/framework/base/CModule.php(387): MongoDBConnection->init() #2
    /srv/www/app/framework/base/CModule.php(103):
    CModule->getComponent('mongo') #3
    /srv/www/app/protected/commands/EmailparseCommand.php(231):
    CModule->__get('mongo') #4
    /srv/www/app/framework/console/CConsoleCommandRunner.php(69):
    EmailparseCommand->run(Array) #5
    /srv/www/app/framework/console/CConsoleApplication.php(92):
    CConsoleCommandRunner->run(Array) #6
    /srv/www/app/framework/base/CApplication.php(180):
    CConsoleApplication->processRequest() #7
    /srv/www/app/framework/yiic.php(33): CApplication->run() #8
    /srv/www/app/protected/yiic.php(7): require_once('/srv/www/app/fr...') #9
    /srv/www/app/protected/yiic(4): require_once('/srv/www/app/pr...') #10
    {main}

Final-Recipient: rfc822; support@scryptmail.com
Original-Recipient: rfc822;support@scryptmail.com
Action: failed
Status: 5.3.0
Diagnostic-Code: x-unix; exception 'EMongoException' with message 'We could not
    find the MongoDB extension (
    http://php.net/manual/en/mongo.installation.php ), please install it' in
    /srv/www/app/protected/extensions/mongoDB/MongoDBConnection.php:88 Stack
    trace: #0
    /srv/www/app/protected/extensions/mongoDB/MongoDBConnection.php(63):
    MongoDBConnection->connect() #1
    /srv/www/app/framework/base/CModule.php(387): MongoDBConnection->init() #2
    /srv/www/app/framework/base/CModule.php(103):
    CModule->getComponent('mongo') #3
    /srv/www/app/protected/commands/EmailparseCommand.php(231):
    CModule->__get('mongo') #4
    /srv/www/app/framework/console/CConsoleCommandRunner.php(69):
    EmailparseCommand->run(Array) #5
    /srv/www/app/framework/console/CConsoleApplication.php(92):
    CConsoleCommandRunner->run(Array) #6
    /srv/www/app/framework/base/CApplication.php(180):
    CConsoleApplication->processRequest() #7
    /srv/www/app/framework/yiic.php(33): CApplication->run() #8
    /srv/www/app/protected/yiic.php(7): require_once('/srv/www/app/fr...') #9
    /srv/www/app/protected/yiic(4): require_once('/srv/www/app/pr...') #10
    {main}

 

[bwillia1]

i am having same problem.

 

[bwillia1]

looks like it is back up now.

 

[compleo]

Possible merge--->HERE

 

[EQ Admin]

I can't login from TOR or Chrome. Anyone else having a problem?

 

[EQ Admin]

It's working for me today.