Request for overprotective

Discussion in 'Help Desk' started by Eliana de Novaes Calheira, Sep 9, 2013.

  1. Eliana de Novaes Calheira

    Eliana de Novaes Calheira New Email

    Sep 9, 2013
    Likes Received:
    After entering my email address and password to open my hotmail account I am instead showing a page with the header "Call us overprotective..." and undertitle "...but we need to make sure you can receive a security code if you ever lose access to this account." Then there is a drop down menu with the title "Where should we send your code?" This drop down menu has two options, which are: "Email" and "I don't have these anymore".
    I really don't know what all that is meaning. The "XXX" email is not mine and if I choose the other option, then I am afraid to loose my account and all its contents. I really want to keep my existing email account - so what shall I do, please?:confused:

    Last edited by a moderator: Sep 9, 2013
  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

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