rejction notice but didn't send it to THAT address

Discussion in 'Help Desk' started by capricorn011959, Apr 16, 2010.

  1. capricorn011959

    capricorn011959 New Email

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    I am sending emails to a friend's current email address which is a comcast email. I am getting a Delivery Notification telling me the email could not be delivered to her OLD hotmail address. I'm not sending it to her old hotmail address. I called her and the email is going thru to her comcast address. This just started 2 days ago. Why am I getting this failur delivery notification?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    It sounds like they might have their comcast address forwarding to the Hotmail address.

    If you copy and paste the complete bounce message into a reply we can help you confirm if this is the problem.

    -Raymond
     

  3. capricorn011959

    capricorn011959 New Email

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    I thought of the forwarding thing, and checked with her .... She says no because she closed her hotmail account QUITE some time ago and hasn't used it in months/years. This just started happening a few days ago. Thanks for checking this. Below is the reject email and a copy of the attachment (my orig email to her):

    -------------------

    From: postmaster@hotmail.com
    To: capricorn011959@hotmail.com
    Date: Sat, 17 Apr 2010 03:07:54 -0700
    Subject: Delivery Status Notification (Failure)


    This is an automatically generated Delivery Status Notification.

    Delivery to the following recipients failed.

    cjcalv@hotmail.com


    --Forwarded Message Attachment--
    From: capricorn011959@hotmail.com
    To: cj_calvelage@comcast.net
    Subject: RE: smash-n-grab at my hotel
    Date: Sat, 17 Apr 2010 06:06:09 -0400
    .ExternalClass .ecxhmmessage P{padding:0px;}.ExternalClass body.ecxhmmessage{font-size:10pt;font-family:Verdana;}I agree.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    This really sounds like either your contact has 2 email addresses associated with them or the comcast account is forwarding at least a copy of the email to their hotmail account. Double check both places again.

    -Raymond
     

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