Receiving E-mails

Discussion in 'Help Desk' started by Karlyn, Jan 6, 2009.

  1. Karlyn

    Karlyn New Email

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    I have not received any emails since December 31 and don't know how to correct this situation. I defragmented my computer and I don't know if perhaps I screwed something up. I am not an experienced computer user
    so I need help. Thank you
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Karlyn.

    Who is your email provider? Do you check your email with a program on your computer such as Outlook Express or a webmail such as Gmail? Have you tried calling them and asking if there have been any problems with their mail servers. Are you a business with your own domain name? If so, what is it, so I can help you check for valid MX records and that you domain has not expired. Also, some smaller ISP's try to get their upgrades done and may have had some significant downtimes over the holidays.

    -Raymond
     

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