problem

Discussion in 'Help Desk' started by dicksey gerlach sanders, Jan 19, 2009.

  1. dicksey gerlach sanders

    dicksey gerlach sanders New Email

    Joined:
    Jan 19, 2009
    Messages:
    3
    Likes Received:
    0
    unable to receive email from comcast.net
     


  2. dicksey gerlach sanders

    dicksey gerlach sanders New Email

    Joined:
    Jan 19, 2009
    Messages:
    3
    Likes Received:
    0
    Unable to receive email messages from sister and friends who have comcast.net
     

  3. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    9,001
    Likes Received:
    120
    Hello,

    We need more information to help you solve this problem.

    • Who is your email provider?
    • What program do you use to access your email?
    • Do your sister or friends get an error or bounce message when sending to you?
    • Have you tried to add them to your whitelist, address book, or list of contacts?
    • Are your sister and friends able to send email to other people
    If we start by answering these questions we'll have a much better idea of what the trouble is and how to help you fix it.

    -Raymond
     
  4. dicksey gerlach sanders

    dicksey gerlach sanders New Email

    Joined:
    Jan 19, 2009
    Messages:
    3
    Likes Received:
    0
    I can send messages to my comcast.net friends but I cannot receive messages from them. They can send and receive messages from others. I called comcast and they said it is a hotmail problem. I am sending and receiving messages from others.
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...