post failure not sent

Discussion in 'Help Desk' started by tom vance650, May 1, 2013.

  1. tom vance650

    tom vance650 New Email

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    I keep getting a "postal failure" from a bobs lighting that I neither sent or have any connection to. It seems come after I revive other mail or send mail. Should I be concerned? I have tried to contact them (in aus) to no success. Tom
     


  2. THERESA

    THERESA Customer Service Staff Member

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    What email do you use?
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    This could be the result of what used to be called a "joe job", a spammer using your email address as their From: so you get the bounces instead of them. There isn't much that can be done if this is the problem.

    It could also be a signal that your email account has been compromised and it being used to spam. Changing your password and running a spyware scan on your computer could help fix the problem if this is the issue.

    :welcome: to Email Questions!
     

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