Possibly hacked account

Discussion in 'Help Desk' started by sexychick, Nov 21, 2013.

  1. sexychick

    sexychick New Email

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    Hey good day,

    Currently my Hotmail account is sending out offensive messages to all my contacts without my consent. I am not sure if my account was hacked and I do not know what to do about this. Can anyone tell me how to treat with this problem?

    :thanks:
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Sometimes spammers send their spam using your email address and you get the bounces.

    To help rule out your account was hacked immediately change your password, then do this http://www.emailquestions.com/hotma...uthentication-login-verification-hotmail.html

    After your account is secured check your security questions, forwards, personal information, mail filters, signatures etc

    Any information that you did not create should be deleted or fixed

    :welcome: to Email Questions!
     

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