Please help

Discussion in 'Help Desk' started by Saiedahm, Oct 27, 2010.

  1. Saiedahm

    Saiedahm New Email

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    I urgently need help. Every 1-2 days my inbox getfilled with 300+ post delivery failure messages. Some electronic marketing goods. Problem is I dont want to create new account as I have built up my contact list over years and sending a new email adress to all feels impossible!

    Please help
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Can you post a complete example bounce message with none of the errors removed?

    Does it appear that you were sending the email?

    It's possible that your account has been compromised and is being used by a spammer to send spam.

    Immediately change your password and security question & answers.

    Here is some additional information about protecting your account from getting hacked / phished :

    http://www.emailquestions.com/email-articles/2569-top-5-tips-prevent-your-email-getting-hacked.html

    :welcome: to Email Questions!
     

  3. Saiedahm

    Saiedahm New Email

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  4. popowich

    popowich EQ Forum Admin Staff Member

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    Yes, your account appears to have compromised.

    Immediately change your password and security question & answer.

    Less likely this is the result of a joe job. If you can post the Hotmail full email headers we'll know fir sure but I believe you are best off changing your passwords and questions.
     

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