Thurs 20 March 2014 (Perth time) at around 8.15pm.
Hello to all, from a newbie. I need to express that I am going crazy trying to gain access to my hotmail emails. I mean, the procedure that Microsoft request us to go through, which I can tell you, if you haven't been though this hell, is LONG, INTENSE, CONFRONTING, and other expletives I won't place here. I've tried the entire process they want, such as - type in last 4 digits of either my landline or mobile phone number, um,,,provide the address of a recent email recipient used on your hotmail account, type in something I used in the "subject line" of one of my recent emails, and on we go. Then they said they would text me a temp password to my phone, WHICH NEVER HAPPENED!! It's bloody like fort knox....ridiculous security when we are simply talking about emails, NOT a bank logon password, or other Government logon password. Heavens above....why can't they just run the normal identity protocol with me, then just change my password to a temporary one, that I can use to logon with, then I can create a new password, once I'm in.!!!
Has anyone else gone through this nightmare??? I'm still NOT able to successfully receive a response from Microsoft or anyone I've tried online for that matter, who can guarantee they can help me get a new password, access my hotmail...whatever. In fact, last night, Perth time, West Australia, I was in the mood to put myself through this crap again so started googling the usual "Help me I'm Desperate re Hotmail" type questions, and ended up finding a link to a site who, for a small fee of something like $58.00, would 95% guarantee an answer to my problem, once they had processed my credit card. But....95% for $58 ??? Well they did offer a support email address which I used, and they explained a bit about their service...BUT why should any of us PAY anyone to get into our OWN emails? Frankly, I myself do not care if my hotmails get hacked....good on them....too bad I cant hack the bloody account myself and read my own emails. It's been weeks, no, actually months, since I first tried to retrieve my password, and with my job and the kids, I haven't got time to spend online every night trying to get a solution to this.
Can anyone out there please please help me?
Hello to all, from a newbie. I need to express that I am going crazy trying to gain access to my hotmail emails. I mean, the procedure that Microsoft request us to go through, which I can tell you, if you haven't been though this hell, is LONG, INTENSE, CONFRONTING, and other expletives I won't place here. I've tried the entire process they want, such as - type in last 4 digits of either my landline or mobile phone number, um,,,provide the address of a recent email recipient used on your hotmail account, type in something I used in the "subject line" of one of my recent emails, and on we go. Then they said they would text me a temp password to my phone, WHICH NEVER HAPPENED!! It's bloody like fort knox....ridiculous security when we are simply talking about emails, NOT a bank logon password, or other Government logon password. Heavens above....why can't they just run the normal identity protocol with me, then just change my password to a temporary one, that I can use to logon with, then I can create a new password, once I'm in.!!!
Has anyone else gone through this nightmare??? I'm still NOT able to successfully receive a response from Microsoft or anyone I've tried online for that matter, who can guarantee they can help me get a new password, access my hotmail...whatever. In fact, last night, Perth time, West Australia, I was in the mood to put myself through this crap again so started googling the usual "Help me I'm Desperate re Hotmail" type questions, and ended up finding a link to a site who, for a small fee of something like $58.00, would 95% guarantee an answer to my problem, once they had processed my credit card. But....95% for $58 ??? Well they did offer a support email address which I used, and they explained a bit about their service...BUT why should any of us PAY anyone to get into our OWN emails? Frankly, I myself do not care if my hotmails get hacked....good on them....too bad I cant hack the bloody account myself and read my own emails. It's been weeks, no, actually months, since I first tried to retrieve my password, and with my job and the kids, I haven't got time to spend online every night trying to get a solution to this.
Can anyone out there please please help me?