password help

Discussion in 'Help Desk' started by zukyboy2000, Nov 22, 2011.

  1. zukyboy2000

    zukyboy2000 New Email

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    i lost my yahoo password and tried to get it back but i seem to have forgotten the answer to one of my security questions. what do i do?
     


  2. THERESA

    THERESA Customer Service Staff Member

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    The answer to this question has been posted before HERE
    It does mention that they will ask for your security answer but hopefully if you have enough proof you are "you" and explain that you forgot your security question, they may let it slide. Maybe you could offer to send a copy of your driver's license or other proof of identity.
     

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