Outlook IMAP failed to update headers

Discussion in 'Microsoft Outlook' started by popowich, May 29, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
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    Hello,

    Are you getting the error "Failed to update headers" from your Microsoft Outlook?

    Please follow these troubleshooting steps:

    • Increase your mail server timeouts
    • Temporarily disable virus scanning to determine if it's interfering
    • Also virus scanning related, make sure you scan Outlook files not the actual IMAP traffic
    • Verify that you have the latest service pack installed
    • Login as an admin and run SCANPST.EXE (located in $USERNAME/AppData/Local/Microsoft/Outlook/)
    • Check your Accepted Domain configuration (MORE INFO)
     


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