Outlook Express problems

Discussion in 'Help Desk' started by Anrra, Aug 18, 2010.

  1. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    Used all suggestions by ISP and Outlook Express failed each one of them. Need to know what goes in POP3 and Smtp.
    Thank you.
    Anrra:)
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,991
    Likes Received:
    120

  3. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    Thank you for your response. The site that you sent is the one that I tried and could not find a match that applied to my computer.
    Do not know what else to do, and now they do not like my incoming email address???
    Thanks anyway.
    Anrra
     
  4. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,991
    Likes Received:
    120
    Can you post the error message you are seeing?

    Is it possible that your account was suspended for abuse?

    Maybe you were phished and your account was used for sending spam?

    For sending email try smtp.sbcglobal.net but use port 587 instead of port 25.

    > telnet smtp.sbcglobal.net 587
    Trying 204.127.220.17...
    Connected to smtp.sbcglobal.net.
    Escape character is '^]'.
    220 isp.att.net - Maillennium ESMTP/MULTIBOX frfwmhc03 #11

    Did that work for you?
     
  5. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    Here is what the error message says:

    The message could not be sent because the server rejected the sender's e-mail address. The sender's e-mail address was 'sunup-sundown@sbcglobal.net'. Subject 'hi', Account: 'POP3', Server: 'smtp.sbcglobal.yahoo.com', Protocol: SMTP, Server Response: '530 authentication required - for help go to http://help.yahoo.com/sbc/dsl/mail/pop/pop-11.html', Port: 587, Secure(SSL): No, Server Error: 530, Error Number: 0x800CCC78
     
  6. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,991
    Likes Received:
    120
    In your settings check the box for saying the smtp server requires authentication and use your pop username and password for the values. Are you able to send email with that server setting now?
     
  7. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    Hello popowich! :thanks:

    It works sending the email! Hope it receives too.
    Thanks so much for your help and for your patience!!!
    God Bless
    Anrra
     
  8. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    It started up again.
    It does not like the pop email.
    I used sbcglobal.net and sbcglobal.yahoo.net
    Neither one was acceptable.
    Don't know anything else to try.
    Anrra
     
  9. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    Here is the latest error message
    The host '.pop.sbcglobal.yahoo.net' could not be found. Please verify that you have entered the server name correctly. Account: 'Anrra77', Server: '.pop.sbcglobal.yahoo.net', Protocol: POP3, Port: 40, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D
     
  10. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,991
    Likes Received:
    120
    Remove the leading dot in front of pop ie: "pop." not ".pop."

    You might need to use your full email address as the username too if removing the leading dot is not the only fix.
     
  11. Anrra

    Anrra New Email

    Joined:
    Aug 18, 2010
    Messages:
    7
    Likes Received:
    0
    that seemed to work, at least no error came up, but now the other one
    smtp came up with an erroragain:

    The host 'smtp.sbcglobal.yahoo.net' could not be found. Please verify that you have entered the server name correctly. Account: 'Anrra77', Server: 'smtp.sbcglobal.yahoo.net', Protocol: SMTP, Port: 587, Secure(SSL): No, Socket Error: 11004, Error Number: 0x800CCC0D

    What to do now??:)
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...