Outlook Express problem

Discussion in 'Help Desk' started by Ike, Sep 7, 2009.

  1. Ike

    Ike New Email

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    When I send myself a test message, it goes to my depleted folder instead of the inbox. Other outgoing emails get sent properly to then recipients.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    It sounds like a junk email, spam filter, or something similar is automatically filing it into the deleted folder.

    Test messages can appear to be spammy to many spam filters.

    Try sending a test message that has more to the subject and body than the word test.

    Subject: Is the project done?

    Body: Almost, the project will be done on Tuesday!

    Did this information help to answer the question?

    -Raymond
     

  3. Ike

    Ike New Email

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    Your "fix" did not work. Thanks anyway.

    Ike
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Ike,

    Did the email send and come back before going to deleted messages or did it go directly there without sending?

    -Raymond
     
  5. Ike

    Ike New Email

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    Raymond:

    It went directly to the delete folder after sending without stopping at the inbox.

    Ike
     
  6. popowich

    popowich EQ Forum Admin Staff Member

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    Is it possible that it sent and your have your sent items folder set incorrectly?

    Try sending a test email to example@emailquestions.com

    I'm interested to see if we get a copy in addition to it showing up in your deleted messages folder.

    -Raymond
     
  7. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    I received the test message with the contents:

    Try checking your message rules to see if you have a mail rule that is filtering the sent email into your deleted folder :

    Outlook Express - Message Rules.JPG
     

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