no new emails coming through since April 21

Discussion in 'Help Desk' started by scarlettbenjamin, Apr 23, 2015.

  1. scarlettbenjamin

    scarlettbenjamin New Email

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    I have no new emails coming through my mailbox since early on April 21, 2015. I can send them out (at least it seems that way) but have not received anything new on any of my devices or computers. Can you help?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Try sending an email to yourself from a different email service.

    Do you get a bounce message returned?

    You might need to check your spam folder for the bounce from the test message.

    If you get am error back please post the complete error message here.

    No new email is also sometimes a sign that your account has been hacked.

    Which email service do you use?

    Try changing your password, turning on 2 factor logins (if supported), and making sure there are no forwarding or message rules in place affecting delivery of email to your inbox.
     

  3. DearWebby

    DearWebby Greylisted

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    There is a lot of that going around. It seems to be a queue related problem. For some mysterious reason SENDMAIL puts stuff with attachments into deferred status into the queue. Even a mug-shot in the signature block can cause that. Plain text test mails get through OK.
    Total mystery. Bad Sendmail update?
    So far, manually weeding out the queue and rebooting Apache and Sendmail a few times gets the mail moving again, for a week.
    I asked about weeding out the queue in a different post, but it is still waiting for the Honorable Postmaster to post it.
     

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