New mail list now icons

Al D

New Email
My new mail received is now a single file row of small icons rather than a title and/or sender. I have to open every one to see if it is valuable or not.
 

EQ Admin

EQ Forum Admin
Staff member
To reset the display of your AOL inbox:


Near the top right of your inbox:
  • In the All menu, select All
  • In the Customize menu, select Auto
If this does not fix the problem please take a screen shot of your inbox and attach it in a reply.
 

EQ Admin

EQ Forum Admin
Staff member
I received the following screen shot and permission to attach it to the discussion

Screenshot 2015-11-22 11.33.36.png
 

EQ Admin

EQ Forum Admin
Staff member
To fix the problem please try this solution (Thank you @AOLMailTeam) :

Please select "Mail Options" in the top right corner of your AOL Desktop Software and then hit "Read" and "Inbox".
 

Al D

New Email
To fix the problem please try this solution (Thank you @AOLMailTeam) :

Please select "Mail Options" in the top right corner of your AOL Desktop Software and then hit "Read" and "Inbox".
There is no 'inbox' listing on that menu. At least, not on my menu

Screenshot 2015-11-22 14.10.46.png
 

EQ Admin

EQ Forum Admin
Staff member
Hi Al,

I'm not sure. I tried it, and asked AOL support, but they were not able to help either.
 

EQ Admin

EQ Forum Admin
Staff member
Al reported a fix:

This morning I found that I had installed an upgrade of 9.8 to 9.8.1 on Nov 10. That may be about the time my problem appeared. I uninstalled all versions of AOL (3) except 9.8 and all is well again.
Thanks for help
Al D
 
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