Need help getting into sons account

Discussion in 'Help Desk' started by Darin graves, Feb 14, 2014.

  1. Darin graves

    Darin graves New Email

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    On January 3 my 16 son committed suicide. I took his phone to apple because the police locked it out trying to get. I reset it but its saying i need his password to get in. I know his web address but if anyone could help. It would be a blessing
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Darin,

    I am sorry to hear about your son.

    Which email service did he use?

    Some email and social network services have a process that allows immediate family members to access a deceased family members account.
     

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