My Yahoo Mail Plus account is still showing ads, how do I fix it?

Discussion in 'Help Desk' started by blueboybythesea, Mar 4, 2013.

  1. blueboybythesea

    blueboybythesea New Email

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    My Yahoo Mail Plus account is still showing ads, how do I fix it?

    I have tried contacting Yahoo Mail, no support, no customer service at all, just useless help links.

    I am very disappointed in Yahoo mail. It started just recently, first the toolbar under the inbox, contacts, calendar shows up for a second until the top add appears and the the toolbar disappears. The top ad is very large knocks the toolbox away.

    I upgraded to Yahoo Mail Plus, no changes at all, just lost 19 dollars for no good reason.

    Thanks,
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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  3. popowich

    popowich EQ Forum Admin Staff Member

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    According to the online help docs this is the current solution:

     
  4. THERESA

    THERESA Customer Service Staff Member

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    Please let us know if this works for you.
     
  5. popowich

    popowich EQ Forum Admin Staff Member

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    The landing page says for Yahoo Mail Plus says:
    Yahoo Mail Plus - Remove Ads.JPG

    No Graphical Ads
    - We’ve removed all graphical ads, so your experience is even more enjoyable.

    I don't think it's right to pitch no ads as part of the service and then force people to have to click them away.
     
  6. THERESA

    THERESA Customer Service Staff Member

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    I would not be happy about that at all. (and you know me, I'm the most easy going person you know) :rolleyes:
     

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