my hotmail account is blocked

Discussion in 'Help Desk' started by Sonam, Aug 1, 2012.

  1. Sonam

    Sonam New Email

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    Hi. Two days ago someone hacked into my account and sent out weird links and emails. When I found out I tried to change my password but my account was blocked. There after I followed the procedures to unblock my account. I requested for a code and when sent by microsoft I tried to use the code but it come "not valid code." I tried again with another code that was sent but that didn't work either. I have been trying to unblock my account for two days now. How can I unblock it. I need to use my hotmail account as soon as possible. Please help me out here, microsoft.


    Sonam Patel
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Hello! Welcome to email questions! :siterock:

    Try these steps. If they don't work, contact hotmail support (the very last link)

    Good luck!
     

  3. Sonam

    Sonam New Email

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    This is the third day. I have been trying to unblock my account I still can't get it to open. I tried everything, even Microsoft people are not helping. All they do is send a code and every time I use the codes they send.... I can't open it. It says "not valid code". I really don't know what to do. I need to unblock my asap!
     

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