Multiple copies

Discussion in 'Help Desk' started by windy, Mar 31, 2015.

  1. windy

    windy New Email

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    I'm currently getting four copies of each inbound email. How do I stop/fix that?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hi windy,

    Are you configured as POP3 or IMAP in your settings?

    There are a few steps to try including:
    • Verify that a mail rule or message filter isn't duplicating the email
    • Verify that you did not create a mail forwarding w/ copy loop between two or more email accounts
    • Increase your mail server timeout settings
    • Increase your virus scanner timeout settings
    • Delete and recreate the account in your email program
     

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