Missing Folder in Hotmail

Discussion in 'Hotmail' started by Stephanie, Aug 5, 2014.

  1. Stephanie

    Stephanie New Email

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    I use my Hotmail account regularly and I have folders set up to keep important information. I just noticed one of my folders is missing. This folder has information I really need to get back. I don't know how long it has been gone. Can someone please help me to get this folder and it's information back.

    Thanks,
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    HI Stephanie,

    I recommend calling Microsoft's Hotmail Support for this issue: http://www.emailquestions.com/hotmail/8549-help-recover-hotmail-accts.html#post19018

    It's possible they can restore the email folder for you, if you can prove that you are the account owner, but I can not guarantee that they'll be able to help.

    Is there any chance you also have a copy of the email in another email account or downloaded to a mail program in your computer?

    Problems like this with free services are one of the reasons why we recommend registering your own domain name and using a paid email service for hosting your important emails.

    :welcome: to Email Questions!
     

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