mail.com problems?

Discussion in 'Mail.com' started by popowich, Aug 6, 2011.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Are you having a problem with your mail.com account?

    It only takes a minute to join our community and ask your question!
     


  2. snacks

    snacks Valued Member

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    Im having problems. How do I stay logged in to mail.com? I have 1 of their other email addresses but when I log in to the mail.com home page it doesnt allow me to stay logged in for my next visit? Every time I go back I have to re log in. I know gmx and mail.com are partners now but gmx has a much user friendly log in situation then mail.com. Does mail.com have a way to save log in information and stay logged in like every other email service?
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Aug 11, 2015
  4. markywalsh

    markywalsh New Email

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    I am unable to send emails from mail.com, when i click send it says that I am no longer connected to the server. I have tried switching off webroot, but this has not changed anything, I have also clicked on the turn SLL on to no avail.

    Thanks

    MArk
     
  5. martin47

    martin47 New Email

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    I have an email address from mail.com and have no additional address for forgotten password filled and birth date not been filling but now we are lost password and can no longer who can help me
     
  6. popowich

    popowich EQ Forum Admin Staff Member

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    Last edited: Aug 11, 2015
  7. Roziepozie8284

    Roziepozie8284 New Email

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    I need help, am not able to open email page for several days now. There appears to be several open tabs at the top of the page, and wont allow me to open it to read anything? A long time ago, I had a similar problem. What might be causing this? and how to resolve it? Thank you---Roziepozie8284@mail.com
     
  8. dranix

    dranix New Email

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    I can't seem to create an e-mail account. 'request can't be processed. try again later'
     
  9. popowich

    popowich EQ Forum Admin Staff Member

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    Can you reply with a screen shot of the error message?

    MailCom URL.jpg

    I don't have any trouble creating an account as long as I avoid curse words and 4 digit years in my email addresses.
     
  10. compleo

    compleo Valued Member

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    Server might be busy,also try a different browser.An outside chance your IP is blocked.
     
    popowich likes this.
  11. PatRick68

    PatRick68 New Email

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    At mail.com I created a few days ago a new mail-account en create access with Opera Mail client (IMAP) on Windows10.
    I wanted to replace my Yahoo emailaccount by mail.com account (yahoo was taken over by Verizon).
    So far so good, but after 2 days I get an connection error so I tried the webaccess via Firefox.
    After given the username / password I get the message :
    Please
    contact us!
    Dear mail.com member, our system has detected irregular activity related to your account.
    As a precautionary measure, we have blocked your account.
    To regain access, please contact our Customer Support.

    It's a bit strange I thought so I contacted the CS-team but the said that the can (and did) blocked my emailaccount without any reason.
    Has anyone experience something like this?
    Please help !

    Greets from the Netherlands,
    PatRick
     
  12. popowich

    popowich EQ Forum Admin Staff Member

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    I have not experienced that issue with them.

    It's possible there was other suspicious activity from your region and your account was abuse locked with a group of accounts.

    Any chance you did something like login to the account from multiple geographical regions?
     
  13. PatRick68

    PatRick68 New Email

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    Hi Popowich, thanks for your reaction.
    Maybe I caused a lot of new (and old emailmessages) in my new mail.com mailbox and that caused a suspicious activity? I don't know no...
    I did copy-paste some (old) messages via Opera Mailclient with IMAP connection but how suspicious is that anyway?
    email.com won't give me a reason and that is why I am a bit angry and disappointed, that's all.
    Do you have any suggestion for me? I want to leave Yahoo mail and won't use Google's Gmail, thanx in advance....
     
  14. Craze

    Craze New Email

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    Heyo. I made a mail.com email yesterday and Im able to log on and off perfectly fine. I logged out and tried to make another email address via mail.com but whenever I sign up and enter all the information it asks for, It says "Your registration could not be processed at the moment. Please try again later." Ive had this problem since yesterday and still today whenever I try to make this second account.
     
  15. popowich

    popowich EQ Forum Admin Staff Member

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    What happens if you try to use another web browser? If you normally use Chrome, try Firefox.
     
  16. Craze

    Craze New Email

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    I haven't tried using another browser on my computer but I have tried signing up on my phone using the default Safari. I use chrome on my computer so if the problem was with Chrome then it should work on my phone but it still doesn't. Ive also tried using LTE because maybe the problem was with my router but again it still doesnt work. Nor does it work at other locations Ive tried with their wifi. I always get the same message.
     

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