losing emails

Discussion in 'Help Desk' started by Kay Barrett, Jul 24, 2015.

  1. Kay Barrett

    Kay Barrett New Email

    Joined:
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    Could you please tell me why I. Keep losing mail from my inbox,junk, and personal emails please
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
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    Hi Kay,

    That's a sign that your email account could be hacked.

    I recommend changing your password, turning on 2 factor authentication, checking the activity log, and verifying that the information in your account profile & settings belongs to you.

    For example, please make sure there is not a copy of your email forwarding to an email address that you don't recognize.

    Which email service do you use?
     

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