locked out of yahoo email

Discussion in 'Help Desk' started by takati, Mar 23, 2014.

  1. takati

    takati New Email

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    Mar 23, 2014
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    I can not remember the answer to my secret question and I forgot my password. How can I get back into my account?
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
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    You can try the suggestions found here:

    http://www.emailquestions.com/yahoo...t-password-regain-control-hacked-account.html

    If you need to create a new email account, make sure you take the proper steps to prevent this from happening in the future.The following thread explains things you can do to keep control of your account. It talks about being hacked, but it also gives tips to keep control of your account in general. If you do get back into your old one, you should follow these steps also. It's important to take steps to protect your account BEFORE there is a problem.

    http://www.emailquestions.com/yahoo-mail/6627-prevent-your-yahoo-mail-account-being-hacked.html
     

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