locked out of hotmail

Discussion in 'Help Desk' started by debdoc, Jul 26, 2014.

  1. debdoc

    debdoc New Email

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    Hi I keep getting locked out of my hotmail account and have barely been able to access it this year. I have reset my password and answered the security question, I am then sent an email but the link to activate my account will not work. This has happened numerous times. The message I get is this:

    Before we can continue...
    For security purposes, please enter the Microsoft account for which you're replacing the security info.
    There's a temporary problem with the service. Please try again. If you continue to get this message, try again later.

    I hope you can help as I have many emails I need to access. Thank you kindly for your time, Debie
     


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