locked out and cant sign in account

Discussion in 'Help Desk' started by loriep, May 14, 2009.

  1. loriep

    loriep New Email

    May 14, 2009
    Likes Received:
    :mad:about 1 week ago i tried to sign in my old account and forgot my secret answer and do not know the alternate email address i used at the time of sign up. i kept guessing the answer to secret question and guessed too many times and it locked me out. just yesterday i was filling out job apps online and then realized i was using my old email instead of my new one i tried to go back to those sites to change address but unsuccessful. i really need into this old account. i have since being locked out tried to wait and let it reset and guess my secret question again but even after week i am still locked out and probably wont ever remember exactly what i put for the answer so just unlocking it would not help.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    Which email provider do you need help with resetting your password?


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