location

Discussion in 'Help Desk' started by jsimps, Mar 25, 2016.

  1. jsimps

    jsimps New Email

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    I can not change the location on AOL. When I try to edit by zip code or city it state "enter a correct zip code or city " I have tried several times with same results. The location is set to London, England and I can not change. Any help will be greatly appreciated. Thanks
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Where are you located? Try changing the country first if the country is wrong.

    Are you using any kind of VPN or anonymizing/proxy service that could be tricking AOL into thinking you're located in the wrong geographic region?
     

  3. jsimps

    jsimps New Email

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    Hi and thanks for reply. I been working on problem for several days. The default location when I click on weather is London UK, I can not find how to change the default location. When I click on weather brings up London UK in my favorites has Loveland CO but it will not let me go there. I am trying to download a new toolbar for AOL but having problems due to browers. My op system is windows 7 and using Google chrome.
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    AOL recommends that you try clearing your web browser cache in case it has something in there indicating your location is somewhere else.

     

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