live.com not responding

Discussion in 'Help Desk' started by JJJ, Sep 27, 2015.

  1. JJJ

    JJJ New Email

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    Was out of town for the last 2 weeks, but upon my return to my home computer, whenever I try to get messages from both my accounts, "live.com not responding" appears and the screen freezes. I tried a system restore, but didn't help. What exactly is going on?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Try going directly to Outlook.com. Does that work?

    Also, please make sure your anti-virus such as Avast is up to date, and trying a malware scan with Malwarebytes might be a good idea too.
     

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