ISP?

Discussion in 'Help Desk' started by Gem, Apr 15, 2013.

  1. Gem

    Gem New Email

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    This is the email I have been sent:

    I am unsure how to contact ISP. Can anyone help?

    Your {service} Membership has been canceled because mail from our
    > mailing list to your address has been rejected by your Internet Service
    > Provider (ISP).
    >
    > Please contact your ISP about allowing emails from {service dot com} through to
    > your account and then re-register for the {service} .
     


  2. THERESA

    THERESA Customer Service Staff Member

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    They are asking you to contact the company that you pay for internet service (Internet Service Provider)
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    You can also try adding the email addresses for the service you are having trouble receiving mail from to your whitelist/allow rules and your address book.

    :welcome: to Email Questions!
     

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