Is Yahoo Down Today?

Discussion in 'Help Desk' started by baumgrenze, Aug 4, 2011.

  1. baumgrenze

    baumgrenze New Email

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    When I could not open Yahoo to access Yahoo Mail today, I assumed it was

    a) that my bookmark pointed to a no longer valid URL. (It opens a login page so I can have the large menu on the left contain the tools I most frequently use.)

    b) that Yahoo does not want to recognize the SeaMonkey version of the Mozilla browser, the one that is perpetually one version behind FireFox, but has email as an integral part of the browser

    c) my aging dsl modem from Earthlink was finally failing, or the less than stellar connection speed was compromising my access.

    I gritted my teeth and opened Internet Explorer and had the same "not found" experience there, too.

    I tried calling Yahoo. They are 'just down the street a mile or so, but I could not get the attention of a human being in all their protective phone tree. That makes me suspicious that they are well and truly down, even though a Google News search turns up nothing.

    Confirmation anybody?

    Thanks,

    baumgrenze
     


  2. baumgrenze

    baumgrenze New Email

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    My suspicions are supported by the following observations. Both "tracert" and "ping" at a command prompt directed at 204.71.200.72 (a primary DNS number for Yahoo) ultimately return "Request Timed Out." Perhaps someone else has another explanation?

    baumgrenze
     

  3. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    My Yahoo has been working OK.

    Why do you think 204.71.200.72 is a Yahoo DNS server?

    ;; ADDITIONAL SECTION:
    ns1.yahoo.com. 135214 IN A 68.180.131.16
    ns2.yahoo.com. 46822 IN A 68.142.255.16
    ns3.yahoo.com. 43393 IN A 121.101.152.99
    ns4.yahoo.com. 114591 IN A 68.142.196.63
    ns5.yahoo.com. 113082 IN A 119.160.247.124
    ns6.yahoo.com. 39441 IN A 202.43.223.170
    ns8.yahoo.com. 77690 IN A 202.165.104.22

    Even if it is, it's not uncommon for DNS servers to block unnecessary ICMP traffic (ping, traceroute, etc)

    Also, if there was a Yahoo DNS server that was down, your DNS resolver would/should know to query a different DNS server when looking up answers within the Yahoo DNS.

    I hope this information helps. Please share if you have any more details.

    :welcome: to Email Questions!
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Looking deeper I see that the IP is associated with Yahoo :

    Yahoo! Inc. CW-YAHOO (NET-204-71-200-0-1) 204.71.200.0 - 204.71.203.255
    Savvis SAVVIS (NET-204-70-0-0-1) 204.70.0.0 - 204.71.255.255
     
  5. baumgrenze

    baumgrenze New Email

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    Thanks for the correction. I remembered learning about tracert and ping back in January 2000, and used ZTree to find the document I saved when I learned. The article no longer opens, but here are some examples from the 204.70.0.0 - 204.71.255.255 URL range:

    tracert 204.71.200.72 - Google Search

    tracert 204.71.200.69 - Google Search

    http://whois.arin.net/rest/net/NET-204-71-200-0-1/pft

    NetRange204.71.200.0 - 204.71.203.255 CIDR204.71.200.0/22
    NameCW-YAHOO HandleNET-204-71-200-0-1 ParentSAVVIS (NET-204-70-0-0-1) Net TypeReallocated Origin AS
    OrganizationYahoo! Inc. (YHOO) Registration Date2003-01-23
    Last Updated2005-04-29
    Where the "organization" ID is Yahoo. Apparently the range was once assigned to Yahoo and has 'reassigned.'

    The problem I was having, accessing several URL's, one of which was Yahoo, resolved after several days. I have no idea what resolved it.

    Thanks for your interest in my problem.

    baumgrenze
     

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