Is Proton Mail Down?

Discussion in 'ProtonMail' started by Latest Questions, Nov 4, 2015.

  1. Latest Questions

    Latest Questions postmaster & search

    Joined:
    Dec 1, 2013
    Messages:
    294
    Likes Received:
    1
    I am having issues with Proton Mail. Is it down? Is it just me? Are there any updates?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    At this time I can not reach protonmail.com or protonmail.ch

    Neither site has a maintenance message, the sites simply time out in my web browser.
     

  3. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Current update on the ProtonMail DDoS Attack

    It might not be a good sign that they are seeking help from those with enterprise experience until now, this is the sort of thing you want to plan for before it happens.
     
    Anony likes this.
  4. Anony

    Anony New Email

    Joined:
    Oct 27, 2015
    Messages:
    5
    Likes Received:
    1
    I tried Proton Mail 2-3 months ago. Dislike having to wait to register; but, that's life.
    It appeared as though it was still in beta testing mode. No surprise they disappeared.
     
  5. compleo

    compleo Valued Member

    Joined:
    Jul 11, 2015
    Messages:
    297
    Likes Received:
    58
    I even posted here some time ago that Proton was slow.For a day or 2 was unable to log in but i can now.
     
  6. compleo

    compleo Valued Member

    Joined:
    Jul 11, 2015
    Messages:
    297
    Likes Received:
    58
    Just recently Proton was slow & i even received old deleted mail in the inbox that was deleted many months ago.Also whenever i clicked on the link to read the e mail it wouldn't open a new tab.

    Scrypt recently had an issue & who really knows whats going on with safe-mail.

    Is this a new trend with secure e mail providers,i picked them for stability & security.
     
  7. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    ProtonMail paid the criminals to stop the DDoS
     
  8. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    The only issue SCRYPTmail has had was an expired SSL certificate that needed to be updated.

    Safe-Mail was mostly done with a storage migration from old to new storage.

    Unfortunately, it seems the old storage failed before they could finish migrating users to the new storage.
     
  9. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    No one can claim 100% uptime. There are bound to be some blips and bleeps from everyone.

    There are a variety of issues getting noticed at a quick pace recently.

    Some of the recent issues, the relative small size of the providers and/or their infrastructures is making them vulnerable to problems due to being located in only one data center and/or having single points of failure.
     
  10. compleo

    compleo Valued Member

    Joined:
    Jul 11, 2015
    Messages:
    297
    Likes Received:
    58
    So 1 theory was that it might be a legal issue,as in it was seized is incorrect?
     
  11. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    It's possible. There are lots of rumors. I made a high level diagram here - Safe-mail.net is down for critical maintainance (maintenance)

    From the news that's evolved since then, there were really 2 backend storage systems where I put the red X. The old one broke before they could finish migrating away from it. That story makes sense. Bad luck probably related to getting as much use out of the old storage as possible before needing to spend and make the purchase of the new storage + executing the migration.
     
  12. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    and it's still down...

    1) Don't pay

    2) Now what?
     
  13. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    8,983
    Likes Received:
    120
    Boxed themselves into a corner a bit. I suspect they may need to give up the 100% Switzerland hosted and will need help from vendors in other regions.

    Why?

    Both to get multiple geographic data centers online (eventually, long term plan), and in the meantime to help deal with the attack traffic that could be initiated by someone else when the current attacks are eventually shut down.

    Maybe they could get away with user data only in Switzerland and some dummy locations where they can route the attacks to other regions?
     
  14. compleo

    compleo Valued Member

    Joined:
    Jul 11, 2015
    Messages:
    297
    Likes Received:
    58
    Seems down again?
     

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...