Incredimail dead. will not send or receive

Discussion in 'Help Desk' started by megrim43, Dec 17, 2013.

  1. megrim43

    megrim43 Greylisted

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    When I click on "GET MAIL" nothing happens.
    When I click on "SEND" nothing happens.

    I reinstalled, with no effect.
    The whole thing seems to have died.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Which email service provider are you using?

    If this is related to the recent changes for Yahoo Mail please see these links for the new settings:

    Yahoo POP3 - http://www.emailquestions.com/yahoo-mail/8141-what-pop3-settings-yahoo-mail.html

    Yahoo IMAP - http://www.emailquestions.com/yahoo-mail/7237-setup-imap-connection-yahoo-mail.html

    Also, please do a spyware scan on your computer and verify that you do not have any antivirus or firewall software blocking your IncrediMail or email ports 25, 110, 143, 993, 995.

    :welcome: to Email Questions!
     

  3. megrim43

    megrim43 Greylisted

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    Incredimail is back on line. Part of the problem was Avast rejecting the certificate. Once I had told it to accept, things improved, but I still feel this was only part of the problem.
    I use tesco.net, and gmail, so no problem there.
     
  4. megrim43

    megrim43 Greylisted

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    And today Incredimail doesn`t work again and I am back to Outlook. It only worked for one day.
     
  5. megrim43

    megrim43 Greylisted

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    i have given up on Incredimail. I can only get it to receive mail if I use the command from the right click menu from the taskbar icon. I cannot get it to send mail at all, I have lost count of the number of times I have uninstalled and reinstalled. Back to Outlook! (Which works perfectly.)
     

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