inbox disappeared

Discussion in 'Help Desk' started by Gary Whitfield, Nov 2, 2016.

  1. Gary Whitfield

    Gary Whitfield New Email

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    I changed browsers from chrome back to explorer because of the chrome "aw shucks" error messages. Now the viewpane (my name) that should show inbox and the folders is missing. What can I do to get them back? I am mostly computer dumb.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Gary, which email service do you use?
     

  3. Gary Whitfield

    Gary Whitfield New Email

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    I use hotmail.com through outlook
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    The outlook.com web page or Microsoft Outlook email client on your computer?
     
  5. Gary Whitfield

    Gary Whitfield New Email

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    Not sure...how can I tell?
     
  6. popowich

    popowich EQ Forum Admin Staff Member

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    Nevermind, you mentioned the browsers above, it's Outlook.com not the desktop client.
     
  7. Gary Whitfield

    Gary Whitfield New Email

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    I also started getting the "aw Shucks" error messages and followed the trail to chrome help and tried to download the chrome clean up tool but can't figure out how to run it. Any ideas about "aw shucks"?
     
  8. Gary Whitfield

    Gary Whitfield New Email

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    Bump...
     

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