IMAP and SMTP work, web login not

Discussion in 'Mail.com' started by user, Jan 28, 2015.

  1. user

    user New Email

    Joined:
    Jan 28, 2015
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    Hello,

    when I try to log in through the web page I get "You've entered an invalid Email address / password combination - please try again."

    Through the recover password link I can set a new password and sending and receiving mails with Thunderbird is also working.

    Is there something I can do before trying to contact their support?
     


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