I can not access my hotmail account

Discussion in 'Help Desk' started by nnaemekajoe, Feb 24, 2013.

  1. nnaemekajoe

    nnaemekajoe New Email

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    Hello I am Dr Obim Joseph Nnaemeka I have hotmail account named nnajoe@hotmail.com. Sincerely speaking. I have used it in a long time over 8years now. I have forgetten my password and security question. I have never changed the password nor upgrade my information since I opened the account. The account has been domant I want reactivate and start using it. Thank you
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    If you have not used it for 8 years then it was deactivated and deleted a long time ago.

    To get a new account go to Outlook.com, or choose another email provider.

    :welcome: to Email Questions!
     

  3. THERESA

    THERESA Customer Service Staff Member

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    In case you're confused as to why popowich suggested to get a new account you should go to outlook.com or another email provider, that's because hotmail no longer exists. They have switched over to outlook.
     

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