hyperlinks in new yahoo mail not clickable

Discussion in 'Help Desk' started by mamz2006, Mar 17, 2013.

  1. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    Hi everybody

    I upgraded recently to new yahoo mail from the classic version, but now when I get some mails with some links, they are not click-able

    Any idea, why you can not open those links?

    Regards
     
  2. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    7,755
    Likes Received:
    40

  3. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    Thanks popowich
    It is not clickable all the time
    I am using Firefox last version

    Regards,
     
  4. THERESA

    THERESA EQ Forum Moderator Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    866
    Likes Received:
    4
    What happens if you switch back to classic and try to send yourself an email with a link in it? Have you tried that?
     
  5. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    Thanks THERESA

    Actually Classic work without any problem and I was working on that, but lately I got a message from Yahoo team asking me to upgrade to new mail or I may loss my email account or my messages, due to that I been forced to go to new email which I DO NOT LIKE IT BUT i do not want to loss my emails

    Her is the message I got from them :

    Dear Valued user,


    Your email account will be blocked in response to the complaint received by the administration. According to provision 13.3 of Terms and Conditions, Yahoo may at any time terminate its services for accounts.
    You can upgrade now to the latest Yahoo! Mail to avoid termination. Once your account has been upgraded, we will restore your account to its normal state.

    {MALICIOUS LINK REMOVED}

    Kindly note that you have to perform this upgrade as soon as possible to avoid loosing your account details



    Thanks for help THERESA
     
  6. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    7,755
    Likes Received:
    40
    Do not try to click the link in that email!

    It is not from Yahoo. It is a phishing email (spam).

    It is designed to trick you and steal your username and password!

    Report is as spam/phishing and delete it.
     
  7. THERESA

    THERESA EQ Forum Moderator Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    866
    Likes Received:
    4
    That is DEFINITELY a scam. I have always used classic mail and have never been forced to upgrade or threatened to. Yahoo would never threaten that you would lose emails or the account altogether. They would force the upgrade on you but you wouldn't lose anything in the process. It is definitely a scam. When you can't click a link, it's probably for the best.
     
  8. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    ooooh my God

    I just NOW changed my password

    Do you think it will cause any problem in my email after i changed the password

    Thanks A LOT THERESA
     
  9. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    Thanks a lot popowich
     
  10. THERESA

    THERESA EQ Forum Moderator Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    866
    Likes Received:
    4
    This thread will help give your account maximum protection.
     
  11. mamz2006

    mamz2006 Greylisted

    Joined:
    Mar 17, 2013
    Messages:
    6
    Likes Received:
    0
    Thanks a trillion THERESA
     
  12. THERESA

    THERESA EQ Forum Moderator Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    866
    Likes Received:
    4
    You're welcome!
     
  13. popowich

    popowich EQ Forum Admin Staff Member

    Joined:
    Aug 12, 2008
    Messages:
    7,755
    Likes Received:
    40

Want to reply or ask your own question?

It only takes a minute to sign up (and it's free!). Click the orange sign up button to choose a username and then you can ask your own questions on the forum.
Loading...

Share This Page