How to troubleshoot duplicate emails from pop3 accounts

Discussion in 'Email Discussions' started by popowich, Oct 1, 2012.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Are you receiving duplicate emails when downloading email from a pop3 account?

    Here are several troubleshooting steps that can help you fix the problem:

    • Are you getting duplicates of every email? Check your mail filters & rules
    • Turn off "keep a copy of mail on the server" in your mail program settings
    • Create an IMAP connection to your mail service. Do you see duplicates on the mail server? Can you switch to IMAP?
    • Try increasing the incoming mail server timeout setting in your mail program
    • Do you have multiple pop3 accounts configured in Microsoft Outlook? See this fix - http://www.emailquestions.com/micro...-email-multiple-pop3-accounts-configured.html
    • Is your virus scanner timing out your connections? Increase the timeouts. We recommend the free version of Avast virus scanner.
     


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