How to restore deleted contacts

Discussion in 'Outlook.com' started by popowich, Nov 1, 2013.

  1. popowich

    popowich EQ Forum Admin Staff Member

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    To restore deleted contacts:
    • Go to the Outlook.com Login Page
    • Go to the People page
    • In the menu bar, click Manage, and then click Restore deleted contacts
    • Click Restore next to each contact that you want to restore
    To restore all of your contacts click Restore All
     


    Last edited: Jan 10, 2016
  2. popowich

    popowich EQ Forum Admin Staff Member

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    Play the following video to see how to request a contacts restore from Hotmail & Outlook.com

     

  3. stephen whitaker

    stephen whitaker New Email

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    Thank you for your help, but it's not working. I get as far as clicking on the People page and it won't open..so there is no menu bar. After an age of waiting, all I get is this:

    This page is temporarily unavailable
    We're sorry, there was a problem showing this page. We experienced some technical difficulties retrieving the content.


    Can you advise where to go from here please ?

    Thank you
    Steve
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Steve,

    It's strange you can't access the people page.

    Which web browser are you using? Does it have any addons/plugins enabled that might be interfering?

    Try disabling any blockers that could be preventing Outlook from opening a new tab.

    Can you try another web browser? For example, if you normally use Internet Explorer, try Google Chrome.

    If the problem persists across multiple web browsers, you might need a malware scan.

    Do you have an anti-virus such as Avast installed?
     
  5. stephen whitaker

    stephen whitaker New Email

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    Thank you for your help...very kind. I've just gone in through Google Chrome and my contacts list is in tact ! This is the second time this has happened, actually; the first time it resolved itself after a day or so, but not this time. At least I have my people list back, though, so thank you for that. I do use Avast, by the way....can that be a problem with Outlook ?

    Best
    Steve
     
  6. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Steve,

    It could be a compatibility problem between your computer and Outlook.com

    Is the web browser that wasn't working up to date and running the latest version?

    If you restart and then clear your cache and cookies in the web browser that wasn't working before opening Outlook.com does that fix the problem?
     
  7. stephen whitaker

    stephen whitaker New Email

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    Hi again

    Very many thanks for your help...and sorry for the delay in replying. I'll try the solutions you suggest.

    Best wishes
    Steve
     

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