how to open attachments in mail account

Discussion in 'General' started by helen, Jan 23, 2014.

  1. helen

    helen New Email

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    Hi
    I am a new user on Windows7
    How do I open attacments in my gmail account
     


  2. THERESA

    THERESA Customer Service Staff Member

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    The attachment will show up in the body of the email. Hover over the lower portion of the attachment and click on "download"



    dl.png
     

  3. helen

    helen New Email

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    THERESA

    Thank you for your help.
    I did what you suggested,downloaded, but when I open file in Internet Explorer I get a screen in Mime language. What do I do to change into English.
     
  4. new user

    new user New Email

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    What type of file is it?

    It sounds like your web browser does not have an application associated with the file type you are trying to download.
     
  5. THERESA

    THERESA Customer Service Staff Member

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    It's not really in another language, your computer is confused or possibly just your browser. We just need to know what type of file (jpeg etc) that it is.
     

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