How to fix 0x800CCC6f in MS Outlook 2007

Discussion in 'Microsoft Outlook' started by robinjarvis, Feb 12, 2009.

  1. robinjarvis

    robinjarvis New Email

    Feb 12, 2009
    Likes Received:
    Getting 0x800CCC6f error message on outgoing mails for a Tiscali account.
    Using MS Office 2007 and Windows XP.
    Have checked all settings and Tiscali web-mail service works fine.
    Any ideas on how to solve?.

    Prior to this I was also experiencing outgoing mail being blocked by what I believe is a 'return receipt' stuck and won't let other mails be delivered.

  2. popowich

    popowich EQ Forum Admin Staff Member

    Aug 12, 2008
    Likes Received:

    If you still need help with the original issue please see this guide:

    What is the full error message that you are receiving?

    Is it possible that your computer has or recently had a virus or spambot installed?

    The generic description and resolution for error 0x800CCC6f is:

    In summary some things that would be good to check are:

    • The full text of the error message
    • Are you on the Tiscali network when trying to send email through their servers?
    • Did your computer recently have a spam problem and get blocked?
    • Is an antivirus or firewall program on your computer blocking outbound port 25 connections?
    You should be able to verify whether or not your email is being blocked by their servers for abuse/spam reason by calling the Tiscali technical support phone number at 0871 222 3311.

    Please let us know if the above information helped to solve your problem and what the specific problem/fix was so that other people with the same problem in the future can benefit from the answers. :thanks:

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