How do I stop outlook express from blocking email?

Discussion in 'Outlook Express' started by lee91, Jun 26, 2010.

  1. lee91

    lee91 New Email

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    Outlook Express blocks emails to me from my neice. Says something about being a fraud message or something like that. Does anyone know how to stop them from doing this? I want her emails. Thank you in advance.
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    What domain is your niece sending emails From: and how is she sending them?

    For example something@hotmail.com w/ Mozilla thunderbird and uses xyz ISP

    This sounds like she could be doing something her ISP doesn't expect and is sending using a server not covered by their SPF rules but I can't say for sure with that info and the full email headers.

    Here is how to get the full email headers to help you troubleshoot the problem : Full Email Headers

    :thanks: and welcome to Email Questions. -Raymond
     

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