How do I know if my email has been hacked?

Discussion in 'Help Desk' started by santas helper, Feb 24, 2014.

  1. santas helper

    santas helper New Email

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    I suspect someone and want to know is there any way to tell if my email has been hacked?
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    There are many possible signs that your account has been hacked including:

    • international IP addresses logging into your account
    • email you did not send in the sent-mail
    • email you did not delete in the trash folder
    • receiving lots of bounces in your inbox
    • changes you did not make to your signature
    • changes you did not make to your mail filter rules
    • answers to security questions that you did not create
    • secondary & alternate email addresses that you don't recognize
    In your case it sounds personal like you suspect a friend / family / ex?

    Please take these steps immediately:

    • Change your password
    • Enable 2-step authentication (if your service supports it)
    • Run virus/spyware/malware scans on your computer
    • Verify that all of the settings and personal information for your account make sense
    • Since it sounds personal, check your keyboard cable for a keystroke logger near the back of your computer
    Here is a related guide if you use a free mail service such as Yahoo Mail:

    http://www.emailquestions.com/yahoo...yahoo-mail-account-after-its-been-hacked.html

    :welcome: to Email Questions!
     

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