How do I know if an email has been opened?

Discussion in 'Help Desk' started by anette, Mar 5, 2014.

  1. anette

    anette New Email

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    What can I do to find out when my email has been opened and read?
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Some email programs have a "read receipt" option BUT if the person that receives it doesn't want you to know they read it, they can opt out. It's nearly impossible to know if an email has been read if you don't have "read receipt". As I said, they can opt out so it isn't foolproof.
     

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