hotmail problems

Discussion in 'Help Desk' started by Alison Dyson, Nov 11, 2013.

  1. Alison Dyson

    Alison Dyson New Email

    Joined:
    Nov 11, 2013
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    Hi All,

    I started a hotmail account and tried to log on but it said check your email so we can verify who you are. It is emailing the email address I am trying to verify.

    Am I missing something or have I done something wrong??

    Many thanks,
    Alison
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
    Aug 12, 2008
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    Normally when you sign up, it asks for an alternate email. It uses the alternate to verify your identity.
     

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