Hotmail limited

Discussion in 'Help Desk' started by Mac, Dec 2, 2013.

  1. Mac

    Mac New Email

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    Hi. I am trying to help a friend with a hotmail a/c. that has been fine for years. She often has multipe emails to view ( with no big attachments photos etc) . She can maybe open about 3 without a problem then the rest will not open. After closing the page and then logging on again she can again access the next 2 or 3 emails.
    How can I fix the problem?
    She uses a late model Tosiba laptop with Windows 7.
    She has no other separate mail a/c. Thank You Mac
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Mac,

    That's a odd one, we don't see that question often where only a couple emails can be opened before a problem starts. Can you try the general troubleshooting in the following guide and let us know if any of these steps help?

    http://www.emailquestions.com/hotma...ms-including-blank-pages-login-redirects.html

    They are good for resolving software conflicts between their computer and Hotmail, and useful for narrowing down what exactly the problem is that needs to be fixed.

    :welcome: to Email Questions!
     

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