Hotmail doesn't let me get facebook messages

Discussion in 'Hotmail' started by sakina123, Jan 13, 2011.

  1. sakina123

    sakina123 New Email

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    I reset my facebook password and usually the message for confirmation goes straight to my junk folder in hotmail. I didn't mark it as "Not Junk" and now the clever filtering thing has blocked all messages from the facebook reset password sender and now i need to reset my password but the confirmation email isn't coming through my hotmail! I've already marked @facebook.com and @facebookmail.com as safe senders so they should be able to send me mail, but nothing is coming through every time i reset my passwrd! What do i do?:confused:
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hello,

    Configure the secondary email address in your Facebook account to another email provider such as Gmail and have Facebook send the confirmation to that email address.

    :welcome: to Email Questions!
     

  3. RAD

    RAD New Email

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    hello, i have the same problem as the person below except that i no longer have access to my facebook account after i got hacked so i can't really configure a secondary email.

    my msn got hacked as well but i was able to retrieve it through windows live customer support..

    after i retrieved it, i tried resetting my password many times but facebook isn't sending me anything anymore. not even notification emails. i think the hacker may have marked facebook as spam.
    my facebook login email is still the same though as i was able to identify it..

    what can i do so i can retrieve facebook emails again??
     

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