Hotmail address used to appear within a few letters...

Discussion in 'Hotmail' started by peteg, May 11, 2016.

  1. peteg

    peteg New Email

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    Not quite so long ago, when typing in my hotmail address (to log in), it used to appear when typing the first few letters; these days life seems so much harder.
    SO what just has happened, or in this case changed in that I have to fully type out my hotmail address to log in - I thought that it was just another teething issue with the hotmail/outlook migration which ran also not smoothly but apparently not.... its still here.

    Can someone advise what I need to do to change my settings so that when I do log into my hotmail account (read new outlook), that within the first 2 letters, my hotmail address shows and then I just tab straight into the password field???

    Appreciated,
    Pete
     


  2. popowich

    popowich EQ Forum Admin Staff Member

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    Hi Pete,

    Which web browser are you using? It sounds like you need to check your form complete, privacy settings, and/or undo an action where you told your web browser never to save your login info for the page.
     

  3. peteg

    peteg New Email

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    Hi Popowich, this has occurred on Chrome; tested it on IE too and same result. Gone through privacy settings and nothing mentioned in there in relation to email addys. Will keep searching . Thanks
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Looking back through some older discussions (Hotmail sign in page won't save my user name and password.) I see this page helped fixed this problem - How to troubleshoot hotmail problems including blank pages and login redirects , which is mostly a bunch of make sure you're sing the latest versions of all your software, clear your cache, etc types of steps.

    In your Chrome try going to this link chrome://settings/ to open your settings. What options do you have in the manage passwords and forms sections?

    Chrome manage passwords and forms.jpg

    Inside the "Manage passwords" link listed there, search for hotmail / outlook / msn / live and try clearing out any entries for Microsoft related web sites.
     
  5. peteg

    peteg New Email

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    Morning, been in and did that.... still not working.
    This fault that I have is on two separate laptops as well; so perplexed I be
     

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