hi

Discussion in 'Help Desk' started by sert, Oct 14, 2012.

  1. sert

    sert New Email

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    Hi can someone tell me how to contact hotmail customer support but via email as i am in my country and wouldn't want to use the phone number?
    my account has been blocked while i was trying to reset my password and by entering the new password i was never allowed to sign in for some reason so my account got blocked, what should i do if anyone knows please let me know.
     


  2. THERESA

    THERESA Customer Service Staff Member

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    Customer service information can be found HERE
     

  3. sert

    sert New Email

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    thank you very much i have seen that page but it doen't have what i am looking for. It doesn't have the hotmail customer service email
     
  4. popowich

    popowich EQ Forum Admin Staff Member

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    Hi sert,

    The email addresses are listed about 1/2 way down the page at the above link.

    "You can also e-mail abuse@microsoft.com and secure@microsoft.com if someone else has control of your account."

    :welcome: to Email Questions!
     
  5. sert

    sert New Email

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    ok thank you, much appreciate it. I will try and hopefully it'll work ;)
     
  6. sert

    sert New Email

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    Please i really need to unblock my account and the emails provided above are not replying, please can someone tell me the email address of hotmail customer service.
    It's really important and i dnt know why people on the emails above they don't reply..:(
     
  7. THERESA

    THERESA Customer Service Staff Member

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    popowich posted the answer above your post. Click HERE to see it if scrolling up doesn't work.
     
  8. sert

    sert New Email

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    Thanks but these are the people i contacted with not any luck. I guess i will never unblock my account :(, pretty sad and disappointed at hotmail customer service.

    But thanks for the replies!
     
  9. THERESA

    THERESA Customer Service Staff Member

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    Sorry those solutions didn't work for you.
     

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