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Discussion in 'Hotmail' started by Hilafran123, Jun 24, 2014.

  1. Hilafran123

    Hilafran123 New Email

    Joined:
    Jun 24, 2014
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    I have not been able to access my hotmail account. I tried resetting or retrieving my password but is has been impossible. I tried calling the support system and they tell me that there is another person using my account. Now my email is so old that I forgot all the answers to the security questions. Is there a way I can reset a new password or maybe close mi email account?
     


  2. THERESA

    THERESA Customer Service Staff Member

    Joined:
    Aug 12, 2008
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    You called support and they told you that someone is using your account? They didn't offer any assistance to get it back??
     

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